Privacy Policy
This Privacy Policy explains how Captain G Junk Removal (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website and services. By using our site, you agree to the practices described below.
Information We Collect
We may collect personal details you provide directly, such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment or order details (if applicable)
We may also collect usage data automatically, such as:
- Your device’s IP address
- Browser type and version
- Pages you visit on our site and how long you spend there
- Device type (computer, tablet, or phone)
How We Use Your Information
Captain G Junk Removal may use your personal data to:
- Provide and improve our website and services
- Manage your account or order
- Respond to customer support requests
- Send updates, newsletters, or promotional offers (you can opt-out anytime)
- Monitor site performance and prevent fraud
- Comply with legal requirements
Cookies and Tracking Technologies
We use cookies and similar tools (like pixels or tags) to:
- Remember your preferences
- Improve site functionality
- Analyze traffic and visitor behavior
You can control cookies in your browser settings. Please note that disabling cookies may limit some site features.
Sharing Your Information
Captain G Junk Removal does not sell or trade your personal data. We may share information only with:
- Trusted third-party providers who help operate our website or services (under confidentiality agreements)
- Authorities, if required by law or to protect rights, property, or safety
- As part of a business transfer (e.g., merger or sale of assets)
Non-identifiable visitor information may be shared for analytics or marketing.
SMS Consent
When you provide your phone number, you may consent to receive SMS messages from Captain G Junk Removal.
- Consent: Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing.
- Types of SMS messages:
- Updates about orders, services, or account activity
- Notifications regarding policies, payments, or account servicing
- Promotional offers or special announcements (if opted in)
- Standard messaging disclosures: Message and data rates may apply.
- Opt-out: You can opt out at any time by texting STOP. For help, text HELP or contact us using the information below.
SMS Terms & Conditions
Consent for SMS Communications
By opting in, you agree to receive SMS communications from Captain G Junk Removal. Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing.
Types of SMS Communications
- Clients: Policy updates, payment reminders, ID card delivery, and other account-related servicing messages.
- Potential Clients: Insurance quotes or information you request.
Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments, billing, or account status.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary for domestic and international messages.
Opt-In Methods
You may opt-in to receive SMS messages from Captain G Junk Removal in the following ways:
- Verbally, during a conversation with us
- By messaging us first
- By selecting the SMS consent box on our forms
Opt-Out Method
You may opt out at any time by replying STOP to any SMS you receive. You may also contact us directly to be removed from our messaging list.
Help
If you experience issues with SMS, reply with the keyword HELP, or contact us directly at info@CaptainGJunk.com.
Additional Options
If you do not wish to receive SMS messages, you can decline SMS consent on our forms.
Data Retention
Captain G Junk Removal retains personal data only as long as necessary to:
- Fulfill the purposes described in this Privacy Policy
- Comply with legal requirements
- Resolve disputes and enforce agreements
Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt-out of emails or SMS at any time
- Request deletion of your account information
To exercise these rights, contact Captain G Junk Removal using the details below.
Security
We take appropriate security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
Children’s Privacy
Captain G Junk Removal does not knowingly collect personal information from anyone under 13 years old. If you believe your child has provided personal information, please contact us so we can remove it.
Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
Captain G Junk Removal may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- By email: info@CaptainGJunk.com
- By phone: (216) 503-0056